Last Updated: 2026

These Terms of Service govern your use of the ITL Health website and the purchase of products from ITL Health Limited (“ITL Health”, “we”, “us”, or “our”). By accessing this website or purchasing products from us, you agree to these Terms.

These Terms of Service govern your use of the ITL Health website and the purchase of products from ITL Health Limited (“ITL Health”, “we”, “us”, or “our”).

By accessing this website or purchasing products from us, you acknowledge that you have read and agree to these Terms of Service.

1. Important Health Information

IMPORTANT NOTE: WORK WITH YOUR HEALTH CARE PRACTITIONER

All materials provided on this website are for informational and educational purposes only.

Although the products described are primarily food supplements, customers should consult a qualified healthcare provider regarding the applicability of any opinion or recommendation with respect to their individual symptoms or medical condition.

Nothing on this website is intended to replace professional medical advice, diagnosis, or treatment.

2. Product Information and Regulatory Disclaimer

All products sold by ITL Health Limited are manufactured to meet high industry quality standards.

Product descriptions, ingredient information, and other content are provided for general informational purposes. While we strive to ensure accuracy, product specifications, availability, and prices may change without notice.

No statement or product on this website should be interpreted as a claim to diagnose, treat, cure, or prevent any disease.

Statements regarding our products have not been evaluated by regulatory authorities including:

• Medicines and Healthcare products Regulatory Agency (MHRA)

• Food Standards Agency (FSA)

• Food Safety Authority of Ireland (FSAI)

• Health Canada

• U.S. Food and Drug Administration (FDA)

3. Orders and Acceptance

When you place an order through our website, you are making an offer to purchase products.

Orders are subject to acceptance and product availability. ITL Health reserves the right to refuse or cancel any order for reasons including pricing errors, product availability, or suspected fraudulent activity.

Payment must be received before an order is processed and shipped.

4. Pricing

All prices listed on the website are subject to change without notice.

Applicable taxes, shipping fees, and other charges will be displayed during checkout where applicable.

Customers outside the United Kingdom may be responsible for import duties, taxes, or customs charges required by their country.

5. Shipping and Delivery

We aim to process and ship orders promptly; however, delivery times may vary depending on location and shipping carrier.

ITL Health is not responsible for delays caused by shipping carriers, customs processing, or events outside our reasonable control.

6. Consumer Cancellation Rights (UK and EU Customers)

If you are purchasing from the United Kingdom or European Union, you may have the right under consumer protection laws to cancel your order within 14 days of receiving the goods, without providing a reason.

To exercise this right, you must notify us within the 14-day period.

Returned products must:

• be unopened

• be in their original condition

• include original packaging

Customers are responsible for return shipping costs unless the item is faulty or incorrect.

Refunds will be issued once returned items have been received and inspected.

7. Product Use

Customers must follow all usage instructions and recommended dosages listed on product packaging.

ITL Health is not responsible for misuse of products or failure to follow label instructions.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, product descriptions, and other materials, is the property of ITL Health Limited or its licensors and is protected by applicable intellectual property laws.

Content may not be reproduced, distributed, or used without prior written permission.

All brands and product names mentioned are trademarks or registered trademarks of their respective owners.

9. Limitation of Liability

To the maximum extent permitted by law, ITL Health shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable consumer protection laws.

10. Changes to These Terms

ITL Health may update these Terms of Service from time to time.

Any updates will be posted on this page with the revised date.

11. Governing Law

These Terms of Service are governed by the laws of England and Wales.

If you are a consumer residing in the European Union, you will also benefit from any mandatory protections provided by the consumer protection laws of your country of residence.